In a world dominated by large chains and online shopping, Harper’s Hardware in Watchung, NJ stands as a testament to the enduring power of family-owned businesses. What started as a small storefront in the 1950s has blossomed into a beloved community fixture, offering everything from screws and nails to expert advice on home improvement projects. Today, Harper’s Hardware remains a family-operated business with deep roots in the Watchung community, and its continued success speaks volumes about the strength of local entrepreneurship.

A Legacy Built on Hard Work and Community Trust

Founded by George Harper in 1952, Harper’s Hardware was initially a modest operation aimed at providing homeowners with the tools they needed for basic repairs and projects. George, a carpenter by trade, had a passion for quality and customer service. His store quickly gained a reputation for having the best tools and materials in town, as well as providing friendly, knowledgeable service that no big-box store could match.

Over the decades, the business expanded with the help of George’s children, each bringing their own skills to the table. From adding new product lines to offering personalized services, the Harpers were always adapting to meet the needs of their growing customer base. Today, Harper’s Hardware is run by George’s son, Tom Harper, and his two daughters, Linda and Catherine, who continue the tradition of quality and service their father started.

Adapting to Change, Maintaining Tradition

Despite the growing influence of chain retailers and e-commerce, Harper’s Hardware has continued to thrive by sticking to the principles that made it successful in the first place: personalized service, quality products, and a deep commitment to the local community.

While the business has expanded over the years to include more modern tools, equipment, and products, Harper’s Hardware still carries many of the same items that were popular when it first opened. The store prides itself on offering hard-to-find items, from old-fashioned hand tools to unique hardware that isn’t available at big-box stores. For the Harpers, the goal is to ensure that every customer leaves with what they need—and a positive experience to remember.

Customer Service: The Heart of the Business

Perhaps the most distinctive feature of Harper’s Hardware is its customer service. The Harper family has always prided themselves on their personal relationships with customers. Whether you need advice on how to fix a leaky faucet or the right paint for your living room, the team at Harper’s Hardware is always available to offer expert guidance. Tom, Linda, and Catherine each take turns on the floor, helping customers with their projects and offering professional tips.

“We’ve always believed that it’s not just about selling a product—it’s about providing solutions,” says Tom Harper, the current owner. “People trust us because we know the community, and we know the products. We’re here to make sure they get exactly what they need, every time.”

Supporting the Local Community

As the business has grown, so has its role within the Watchung community. In addition to its role as a trusted resource for homeowners, Harper’s Hardware has been a community partner in countless local events, sponsoring Little League teams, hosting charity drives, and supporting local causes. The family is deeply committed to giving back to the community that has supported them throughout the decades.

Harper’s Hardware also works with local contractors and businesses, offering discounts and providing tools and supplies for community projects. Whether it’s a home renovation or a local park cleanup, Harper’s Hardware plays an integral part in helping Watchung residents achieve their goals.

What’s Next for Harper’s Hardware?

Looking toward the future, Harper’s Hardware is focused on continuing the legacy of service and quality that has been at the heart of the business since 1952. While they are embracing new technologies—offering an online store for some items and digital product catalogs—they remain committed to the personalized service that made them a staple in Watchung.

“The world is changing, but we’re not going to lose sight of what matters most,” says Linda Harper, one of the owners. “We want to continue serving our customers and supporting the community for many more years to come. It’s all about keeping that personal connection, and making sure people know they can always count on us.”

Supporting Local Businesses Like Harper’s Hardware

As the business continues to thrive, Harper’s Hardware is proof that local businesses are not just about products—they’re about relationships. The next time you need a tool, a piece of advice, or a small-town hardware store that still believes in personal service, remember Harper’s Hardware.

Want to explore more about local businesses or learn tips on running your own small business in Watchung? Visit watchungchamber.com for more local success stories and resources designed to help Watchung entrepreneurs grow.